Home
Scissor Sharpening
Knife Shipping Package
Order form for sending your knifes.
Frequently Asked Questions
For our Richmond, VA customers
Customer testimonials
Ken's Knife and Scissor Knowledge
How to contact us.
Join our mailing list!
Leonard's Links
Send a testimonial to Mr. Leonard the knife sharpener.
Another interesting product from Mr. Leonard

Customer testimonials

A comment from another satisfied customer.

These are some of the testimonials from customers who have already used our service.  The testimonials are included in their entirety.  We thank these customers for taking the time to write to us so others can read of their experiences.
 
 
I’ve used Ken Leonard’s service twice now since Henckels recommended you and continue to be highly satisfied.  Once someone tries this service, there is no turning back.  We become too spoiled to use anything but the best.  Yes, it can be tough to live without your knives for a few days, but it is always well worth the wait.  When they return, they’ll make you look like the slick TV chefs quickly slicing and dicing your way to dinner.  I do have to warn my wife to be extra careful, as these knives give a whole new meaning to “sharp”.  It is shear joy (no pun intended) to work with a quality knife sharpened by your company.  And your personal attention, including advice on how to keep them in good shape and use the sharpening rod between services, is truly amazing.  Joe in Washington

 

Not only did he tell me I had an excellent knife but he sharpened it and than taught me how to keep my knife sharp in daily use.   I would recommend the service highly.  Best wishes for a successful enterprise.    Ed in Florida

 

While I was away from home, my son purchased an electric knife sharpener and went to work on my good knives.  My favorite was a serrated tomato knife.  Needless to say, he removed all the serration.  (The knife sharpener instructions said it would work.)  Several days later I was in a department store and talked with a Henckel representative.  He agreed that it was probably ruined, but suggested I send it to Mr. Leonard.  I was thrilled when it was returned to me with the serration restored and I have been using it ever since.  I can recommend Mr. Leonard to any home or professional chef.  He is a total professional and I would not hesitate to use him again.  Sue in Georgia

 

Thanks for the extraordinary job you did on my chef’s knife. That knife has been a trusted friend, having served me well—and daily—for twenty-five years.

I don’t know how you did it, but you took so little off the blade that when I got it back the knife felt the same in weight and balance, and yet the hollow I’d worn in the blade from prolonged use was completely gone, and the normal profile had been restored.

Furthermore, when I got it back from you it was, it seemed, even sharper than it had been when it was new. That knife was such a pleasure—and so different—after you worked on it that I had to relearn how to use it.  Cutting and chopping have been nearly effortless. I can simply lay the knife on the food, and it will practically fall through it!

Thanks again! I had waited a long time before getting my knife sharpened professionally and you are the first and only person to whom I have entrusted it. I am very, very happy with the results.  My best to you,
James in Minnesota

 
 
"Mr Leonard's Sharpening Service  was suggested to us by the J.A. Henckel's company when we called to enquiring about a source for dependable maintenance of our knife set. The service was prompt, courteous and professional. The knives we had sent out arrived back well packed and in beautiful working condition. We highly recommend Mr.. Leonard."  Mary and Bob in New York
 
 
I was probably 50 years old before I discovered Henckel knifes, and before I felt like I could afford them.  After discovering them, I knew I did not want my husband to ruin them, by trying to sharpen them.

I really don't remember how I got Mr. Leonard's name, but he not only does a great job, he tried to tell my husband on the phone how to keep them sharp.  My husband is no better at that than he is sharpening them.  I think for a man who sharpens knifes to be honest enough to try to help someone keep them sharp, which he could do and make the money is an honest thing to do and I appreciate
him and his service.
 
His prices are very reasonable and the service is very fast.  To find someone who does good work and honest is a great thing and I am very thankful for Mr. Leonard and his service.  Mary in Tennessee
 
 
We knew our knives were the finest on the market but would hardly slice a lemon.  Home sharpeners helped but never satisfied.  J.A. Henckel's suggested the Ken Leonard Sharpening Service.  We did and Ken's precision sharpening can never be surpassed.  It's superb!  John & Mary in California
 
 

Thanks for the great service you provided when I was searching for someone to repair the broken tip of my favorite kitchen knife.  I had been to several fancy department stores with cutlery departments looking for help when I was given Henckel’s number.  I figured that they would be the one to fix it properly, so I called them.  They only would do warranty type repairs, but they recommended you.  I was hesitant to send my expensive chef’s knife off in the mail, but after speaking to you on the phone I felt OK with it.  You quoted me a great price which you stuck to, and I received my knife back as good as new in what I thought was a very short turnaround time.  I would be glad to recommend your company and services to anyone.  Thanks again.  Yours truly, Thomas in New Jersey

 

 

A few years ago, I was looking for someone to sharpen our kitchen knives.  They were pretty dull and two were serrated, however, the serration was almost completely gone.  Everyone I talked to said they could sharpen them but they could not redo the serration.

 

Finally I contacted Henckels who suggested I contact you.  After doing so and receiving mailing instructions, I sent our knives to you for a “make over”. When the knives returned I was extremely surprised as to the quality of the job.  The new serration made those knives like new and the others returned razor sharp.

 

I would recommend that anyone with knives needing resharpening or serration “make over” contact you.  They will be pleasantly surprised – I was.  Sincerely, Bill in Pennsylvania

 
 

I was pleasantly surprised when I received my Henckels knives after you sharpened them for me.  The truth of the matter is that I cut my finger the first time I used one of them.  They had not been sharpened since my husband passed away in 1993.  He always sharpened them, and after ten years they were very dull.  So I was careless in using my finger to slide some chopped vegetables off the knife.  I won’t do that again!

 

You did such a great job on them.  They’re just like they were when I received them as a birthday gift in 1979.

 

I am so glad to finally have found someone that I can trust to do a good job.  Thank goodness I phoned Henckels in desperation to see if the could recommend someone to sharpen my knives, and they recommended you.  I was especially impressed with the great way you packaged them for their safe return to me.

 

Thanks again.  I’ll certainly call on you when they next need sharpening – and I’ m sure it won’t be another ten years.  Sincerely, Constance in Oregon

 

 

I do a lot of home food home processing, and also try to have fresh vegetables each day with our family meal, so having a dull knife just won’t work.  I have in the past wore my knives down to a blunt edge, and after several unsuccessful attempts of going to knife sharpeners in Ann Arbor (a 40 min drive) I came home with knives that were dull.  I was very happy with our knives after you sharpened them.  I’ve learned how to keep knives sharp with daily use by watching food show on TV on proper use of knives, reading up and lectures from my husband on how to do it right.  I’ve also learned the hard way (cut finger tips, chopped nails) on the importance of a sharp knife.  My motto now is a dull knife hurts – a sharp knife & I’m OK TO GO-chop that is.  Sincerely, Carole in Michigan

 

Who better than a person recommended by Henckels to sharpen my knives.  One of my favorite Henckels accidentally dropped on the floor and the tip was broken off.  Thanks to you, I have my knife back, with a new tip and only I know it was ever damaged.  You are better than any commercial knife sharpening service I have ever used.  I've owned Henckles since 1980 and I wouldn't trust anyone else with sharpening my knives.  Bill in San Diego

I live in Fort Worth, Texas and was unable to find a local service to sharpen my knives.  I called Williams Sonoma - I had purchased my Henckels knives from them - and they referred me to Mr. Leonard.  What a pleasure it was to deal with someone so professional and knowlegeable!  He sent  out his knife shipping kit immediately and in a matter of a few days my knives were back in my kitchen.  I had not realized how very dull they were - until I received them back in super-sharp condition.  Mr. Leonard is a pleasure to deal with and I have referred him to all of my friends.  Wendie in Texas.


Would like to critique our service?  Click here to Send a testimonial to Mr. Leonard the knife sharpener .  The readers of our web site would like to know about your experience.  We will post it on our web site using only your first name and state.  We appreciate the feedback and the opportunity to improve our service.  Please tell your friends about us.

Feedback is the only way we can improve our service and provide you with what you want!  Do you have any comments about our web site for us?
 
Contact us at mailto:ken@mrleonardknifesharpener.com, or call us toll free at 877-530-9084 or in VA at 804-378-2666. (If we are out in the shop, please leave a message and we will call you back.)